TERMS AND PRIVACY POLICY

TERMS & CONDITIONS AND PRIVACY POLICY

1. Introduction

We respect the privacy rights of our online visitors and recognize the importance of protecting their information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website. By using our website, you explicitly consent to the terms outlined below.

This Privacy Policy does not apply to external websites linked from our platform. We encourage users to read the privacy policies of third-party websites before submitting personal data.

 

2. Information We Collect and Why

We collect personal information in several ways:

  •         When you place an order or register for our services.
  •         When you purchase gift vouchers or subscribe to marketing updates.
  •         When we verify your identity for fraud prevention.

The types of personal data collected include:

·       Basic information: Name, email, phone number, and address.

·       Order details: Shipping/billing addresses, order history.

·       Payment information: Credit/debit card details (processed securely by our payment provider).

·       Communication records: Emails, customer service inquiries.

Your Consent: Before providing personal data, you will be required to actively agree to our terms via a checkbox or similar confirmation.

3. How We Use Your Information

We use your data for the following purposes:

  •        Processing Orders – To complete purchases, arrange deliveries, and handle returns.
  •         Customer Support – To respond to inquiries and provide assistance.
  •        Marketing (Optional) – If you opt in, we may send you promotional emails or SMS messages.
  •         Fraud Prevention & Security – To verify payments and protect against unauthorized transactions.

🔹 Opting Out: You can unsubscribe from marketing emails at any time via the unsubscribe link in our emails or by updating your preferences in your account settings.

4. How We Protect Your Information

Your security is our priority. We implement industry-standard protections, including:

·       Secure Payment Processing – All transactions are processed via PCI DSS-compliant payment gateways.

·       Data Encryption – Personal data is encrypted using SSL technology.

·       Access Controls – Only authorized personnel can access sensitive data.

🔹We do not store credit/debit card details on our servers. Payments are handled securely by our third-party payment provider.

5. Third-Party Data Sharing

We do not sell or share your personal data with third-party marketing companies. However, we may disclose information:

·       To payment processors and fraud prevention agencies for security verification.

·       To logistics partners for order fulfillment.

·       If required by legal or regulatory authorities.

·       We ensure that all third-party partners comply with strict data protection standards.

6. Your Rights & Data Management

As a customer in Saudi Arabia, you have the right to:

·       Access & Update Your Data – You can review and edit your information in the "My Account" section.

·       Request Data Deletion – You may request to delete your account by contacting our support team.

·       Withdraw Consent – You can opt out of marketing communications anytime.

7. Cookies & Tracking Technologies

We use cookies and analytics tools to improve your browsing experience. These technologies help us:

·       Remember your preferences.

·       Analyze website performance.

·       Show relevant ads (if you opt-in).

You can disable cookies in your browser settings if you prefer not to be tracked.

8. Contact Us

For any privacy-related inquiries, you can reach us at:

📧 Email: info@badcompany.co

You can also message us via our official social media channels.